Category Archives: Indigenous

Access to Mentoring Program

paul

Break Thru’s Mentoring Program has supported countless job seekers into employment. By addressing employment from an alternative angle, we’re able to pull together a range of resources and supports to address the unique needs of our job seekers, like Indigenous customer, Paul.

Paul first came to Break Thru’s The Entrance site after experiencing long term unemployment. He was ready to find work and knew that a little support could go a long way.

Participating in the Access to Mentoring Program in February, Paul has now moved through the program to post placement support via his intensive mentoring support. Paul also participated in Break Thru’s interventions which included participating in Break Thru Cultural Strengths workshops, Pre-Employment programs and Intensive Group Job Search to name a few.

After completing the workshops, Paul had the skills and motivation to gain paid employment and believed he could achieve this.

Indigenous Mentor Samantha has worked closely with Paul to develop effective job seeking skills and assisting him to address non-vocational barriers to work.

Samantha worked collaboratively with Job Brokerage Consultant Jenny who has developed a strong relationship with the local McDonald’s. With a vacancy for Handyman/Cleaner, Jenny referred Paul after he indicated interest in the position.

McDonald’s knew they had the right person when meeting Paul and hired him straight away! He continues to thrive in the position and work environment. Feedback from Paul’s employers has likewise been overwhelmingly positive stating that he’s the ‘right fit’ for the employer.

Paul is incredibly grateful for the assistance provided by Samantha, Jenny and The Entrance office. The combination of the Mentoring Program and JSA services were exactly what Paul needed to find sustainable employment.

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Skill development through training courses

Jean Murphy1

Break Thru provides opportunities and ongoing support for skill development through training. Whether you seek to learn the basics or add to your skill set, Break Thru can assist your development every step of the way.

This was the case for 45-year-old Jean who came to Break Thru Aitkenvale. The Indigenous job seeker sought to increase her computer literacy with basic training. She also requested assistance on Microsoft Word and Excel. Jean believed that by learning these skills, she would improve her ability and increase her chance of finding sustainable employment.

Break Thru Aitkenvale assisted by enrolling Jean in a number of courses and providing additional assistance with her training along the way.

Ongoing employer Townsville Aboriginal Islander Health Services has relied on Break Thru for a number of years for staff. Our Aitkenvale site has developed a strong and reliable relationship with the business, providing quality staff each and every time.

The business was seeking a new Patient Transport Driver to take clients from their place of residence to the medical centre.

Through Break Thru’s base of job seekers, Jean was identified as the right person for the job. Her interview on reinforced this view, impressing the business with her work ethic and motivation to learn. Jean was thrilled to be successfully chosen for the Patient Transport Driver.

For additional assistance, Break Thru provided post placement support in the form of training and skills development to Jean and employer. The Aitkenvale office also provided work clothes, a driver’s license and authority for driving to ensure Jean was ready for her first day on the job.

Jean commenced employment with Townsville Aboriginal Health Services and continues to enjoy the role.

  Click to listen highlighted text! Break Thru provides opportunities and ongoing support for skill development through training. Whether you seek to learn the basics or add to your skill set, Break Thru can assist your development every step of the way. This was the case for 45-year-old Jean who came to Break Thru Aitkenvale. The Indigenous job seeker sought to increase her computer literacy with basic training. She also requested assistance on Microsoft Word and Excel. Jean believed that by learning these skills, she would improve her ability and increase her chance of finding sustainable employment. Break Thru Aitkenvale assisted by enrolling Jean in a number of courses and providing additional assistance with her training along the way. Ongoing employer Townsville Aboriginal Islander Health Services has relied on Break Thru for a number of years for staff. Our Aitkenvale site has developed a strong and reliable relationship with the business, providing quality staff each and every time. The business was seeking a new Patient Transport Driver to take clients from their place of residence to the medical centre. Through Break Thru’s base of job seekers, Jean was identified as the right person for the job. Her interview on reinforced this view, impressing the business with her work ethic and motivation to learn. Jean was thrilled to be successfully chosen for the Patient Transport Driver. For additional assistance, Break Thru provided post placement support in the form of training and skills development to Jean and employer. The Aitkenvale office also provided work clothes, a driver’s license and authority for driving to ensure Jean was ready for her first day on the job. Jean commenced employment with Townsville Aboriginal Health Services and continues to enjoy the role.

Certificate II in Hospitality

Mareeba

A number of Indigenous and Torres Strait Islander job seekers are completing an extensive program to receive their Certificate II in Hospitality through Break Thru Mareeba.

Job seekers are enrolled in the nine week course on hospitality skills focusing on barista training, food safety, customer service, kitchen duties, waiting on tables and housekeeping duties.

A range of job seekers are involved in the course – from stream three to four, from early school leavers to mature aged and long-term unemployed. Many are involved in Work for the Dole due to their history of unemployment.

Classes are three days per week as participants receive extensive training and are required to undertake a practical work component to successfully complete the course. Here participants wear a uniform and receive appropriate qualifications including their RSA and RCG.

In addition to the training, Break Thru provides the Job Navigation Group to all participants including resume writing and mock interview practice. All licenses are financially covered by our Mareeba office who also provided appropriate clothing for the participant’s practical components.

To complete work experience, Break Thru trainer Maria, connected participants with local establishments. The Mareeba RSL accepted most with the employer happy to give job seekers are go to use their facilities and practice their skills. The employer’s only requirements were that job seekers must be eager to learn.

The timing is perfect for participants as they have been invited to complete their work experience at the Annual ANZAC Day Ball. Job seekers will put their skills to the test by providing fine dining services to the town’s serviceman and women.

Break Thru and the Mareeba RSL have a strong and ongoing relationship that has developed over the years. The employer has taken on a number of Break Thru placements with the employees remaining in their employment. These previous clients are now helping to mould the current job seekers into good employees.

The Mareeba RSL has reported that they are very pleased with the quality of work from all job seekers. Employment Consultant, Jessica, and Trainer, Maria, have received glowing references for all involved. Some job seekers have even been offered employment at the RSL for when they complete their placements.

Break Thru continues to support job seekers through their training with all expected to complete the Certificate.

  Click to listen highlighted text! A number of Indigenous and Torres Strait Islander job seekers are completing an extensive program to receive their Certificate II in Hospitality through Break Thru Mareeba. Job seekers are enrolled in the nine week course on hospitality skills focusing on barista training, food safety, customer service, kitchen duties, waiting on tables and housekeeping duties. A range of job seekers are involved in the course – from stream three to four, from early school leavers to mature aged and long-term unemployed. Many are involved in Work for the Dole due to their history of unemployment. Classes are three days per week as participants receive extensive training and are required to undertake a practical work component to successfully complete the course. Here participants wear a uniform and receive appropriate qualifications including their RSA and RCG. In addition to the training, Break Thru provides the Job Navigation Group to all participants including resume writing and mock interview practice. All licenses are financially covered by our Mareeba office who also provided appropriate clothing for the participant’s practical components. To complete work experience, Break Thru trainer Maria, connected participants with local establishments. The Mareeba RSL accepted most with the employer happy to give job seekers are go to use their facilities and practice their skills. The employer’s only requirements were that job seekers must be eager to learn. The timing is perfect for participants as they have been invited to complete their work experience at the Annual ANZAC Day Ball. Job seekers will put their skills to the test by providing fine dining services to the town’s serviceman and women. Break Thru and the Mareeba RSL have a strong and ongoing relationship that has developed over the years. The employer has taken on a number of Break Thru placements with the employees remaining in their employment. These previous clients are now helping to mould the current job seekers into good employees. The Mareeba RSL has reported that they are very pleased with the quality of work from all job seekers. Employment Consultant, Jessica, and Trainer, Maria, have received glowing references for all involved. Some job seekers have even been offered employment at the RSL for when they complete their placements. Break Thru continues to support job seekers through their training with all expected to complete the Certificate.

Recruitment support with Indigenous Mentor

Cleveland2

Break Thru has a proven track record with our Indigenous job seekers, ensuring quality support and training services for each to transition into sustainable employment. 19-year-old Daniel was one such client who came to Break Thru Aitkenvale seeking significant support to develop his general skills.

The Indigenous job seeker had limited vocational experience, however identified an interest in labouring and was willing to work hard to develop his skills.

To address areas that could be developed further, Daniel participated in Break Thru’s internal Job Navigation Group which focused on his communication skills, resume and interview practice. Break Thru Aitkenvale also provided Daniel with the appropriate licenses for his chosen career in labouring.

Cleveland Trade Centre is an ongoing employer who has developed a strong relationship with Break Thru Aitkenvale’s Indigenous Mentor from previous vacancies. Based in Bohle, Townsville, the company contacted our Indigenous Mentor seeking a Labourer/Storeperson to assist with the backlog of orders from the busy Christmas period.

The position also addressed general labouring and housekeeping of the workspaces and yards; picking and preparing orders; assistance with the distribution of orders and any other required duties according to the training of the staff.

The timing was perfect for Daniel as he suited the skill set for Cleveland Trade Centre. When linking the two together, Break Thru provided Daniel with the personal protective equipment suitable for the position. Cleveland Trade Centre was also offered a wage subsidy with the aim to provide financial support while Daniel transitions into the company.

Cleveland Trade Centre knew they had the right person for the job when meeting Daniel. The young job seeker was offered the position of Labourer/Storeperson on a full time basis.

Since Daniel was placed with the employer, Aitkenvale’s Indigenous Mentor has also successfully placed 35-year-old John, 25-year-old Jarviad and 25-year-old James with Cleveland Trade Centre.

Break Thru Aitkenvale’s Indigenous Mentor continues to provide post placement support to both Cleveland Trade Centre and all clients. The relationship has been so successful that the employer has advised that they will no longer advertise vacancies and will instead contact our Indigenous Mentor directly when positions arise within the company.

  Click to listen highlighted text! Break Thru has a proven track record with our Indigenous job seekers, ensuring quality support and training services for each to transition into sustainable employment. 19-year-old Daniel was one such client who came to Break Thru Aitkenvale seeking significant support to develop his general skills. The Indigenous job seeker had limited vocational experience, however identified an interest in labouring and was willing to work hard to develop his skills. To address areas that could be developed further, Daniel participated in Break Thru’s internal Job Navigation Group which focused on his communication skills, resume and interview practice. Break Thru Aitkenvale also provided Daniel with the appropriate licenses for his chosen career in labouring. Cleveland Trade Centre is an ongoing employer who has developed a strong relationship with Break Thru Aitkenvale’s Indigenous Mentor from previous vacancies. Based in Bohle, Townsville, the company contacted our Indigenous Mentor seeking a Labourer/Storeperson to assist with the backlog of orders from the busy Christmas period. The position also addressed general labouring and housekeeping of the workspaces and yards; picking and preparing orders; assistance with the distribution of orders and any other required duties according to the training of the staff. The timing was perfect for Daniel as he suited the skill set for Cleveland Trade Centre. When linking the two together, Break Thru provided Daniel with the personal protective equipment suitable for the position. Cleveland Trade Centre was also offered a wage subsidy with the aim to provide financial support while Daniel transitions into the company. Cleveland Trade Centre knew they had the right person for the job when meeting Daniel. The young job seeker was offered the position of Labourer/Storeperson on a full time basis. Since Daniel was placed with the employer, Aitkenvale’s Indigenous Mentor has also successfully placed 35-year-old John, 25-year-old Jarviad and 25-year-old James with Cleveland Trade Centre. Break Thru Aitkenvale’s Indigenous Mentor continues to provide post placement support to both Cleveland Trade Centre and all clients. The relationship has been so successful that the employer has advised that they will no longer advertise vacancies and will instead contact our Indigenous Mentor directly when positions arise within the company.

Trudy gets ahead as Business Administration Trainee

Trudy1

Traineeships offer a great opportunity for young job seekers to develop their skills and gain valuable work experience, all while being in a secure position within a company. This was the best move for Trudy, a 19-year-old Indigenous job seeker who joined Break Thru Aitkenvale.

Trudy knew the direction she wanted to take with her career however was unsure how to start. Her interests remained with Business Administration however though found it difficult to get a start within the industry with minimal skills and vocational experience.

Trudy and her Employment Consultant agreed on areas she could develop, including professional conduct within a workforce and communication skills.

Skill360 is a traineeship and apprenticeship partner with Break Thru Aitkenvale. The community-based organisation contacted Break Thru Aitkenvale’s Business Manager seeking a suitable client to fill a Business Administration position at North Queensland Land Council.

The Land Council has previously hired two Break Thru clients in the past and was very interested in working with our Aitkenvale office again for their recruitment needs. With the support of Skill360, the company was offering a traineeship for the position, aiming for a young employee who they could train to suit the work environment.

Break Thru’s Indigenous Mentor was tasked with linking the right client with the position and soon identified Trudy with her interest in the industry and motivation to work. Trudy was very interested in the traineeship and impressed the North Queensland Land Council upon meeting.

Trudy now works full time as the Business Administration Trainee at the North Queensland Land Council and is enjoying every moment.

Break Thru Aitkenvale’s Indigenous Mentor remains in regular contact with Trudy and her employer. The Mentor undertakes all post placement support including providing Trudy with appropriate clothing for the work environment.

  Click to listen highlighted text! Traineeships offer a great opportunity for young job seekers to develop their skills and gain valuable work experience, all while being in a secure position within a company. This was the best move for Trudy, a 19-year-old Indigenous job seeker who joined Break Thru Aitkenvale. Trudy knew the direction she wanted to take with her career however was unsure how to start. Her interests remained with Business Administration however though found it difficult to get a start within the industry with minimal skills and vocational experience. Trudy and her Employment Consultant agreed on areas she could develop, including professional conduct within a workforce and communication skills. Skill360 is a traineeship and apprenticeship partner with Break Thru Aitkenvale. The community-based organisation contacted Break Thru Aitkenvale’s Business Manager seeking a suitable client to fill a Business Administration position at North Queensland Land Council. The Land Council has previously hired two Break Thru clients in the past and was very interested in working with our Aitkenvale office again for their recruitment needs. With the support of Skill360, the company was offering a traineeship for the position, aiming for a young employee who they could train to suit the work environment. Break Thru’s Indigenous Mentor was tasked with linking the right client with the position and soon identified Trudy with her interest in the industry and motivation to work. Trudy was very interested in the traineeship and impressed the North Queensland Land Council upon meeting. Trudy now works full time as the Business Administration Trainee at the North Queensland Land Council and is enjoying every moment. Break Thru Aitkenvale’s Indigenous Mentor remains in regular contact with Trudy and her employer. The Mentor undertakes all post placement support including providing Trudy with appropriate clothing for the work environment.

Indigenous Mentoring Program

Zoe

With successful and sustainable employment being the end goal for our job seekers, there can be many additional highlights during the employment path. This was true for 20-year-old Zoe who requested assistance in joining an Indigenous Mentoring Program.

The Indigenous job seeker joined Break Thru Charlestown for assistance in gaining employment, along with developing community relationships along the way.
Break Thru Charlestown teamed up with Novaskill Pre-Employment Training to deliver the mentoring program and to ensure Zoe’s needs were met in her training.

Zoe also participated in Step Up To Work – an internal Break Thru program focusing on developing job ready candidates who can successful transition into the workforce.

Break Thru Charlestown provided financial assistance for driving lessons, Zoe’s driver’s license as well as paying for Zoe’s birth certificate. The office also provided clothing for Zoe’s interviews and meetings.

Zoe remains within the Indigenous Mentoring Program and is currently looking for work. She continues to receive ongoing support and training from her Employment Consultant, Kelley, who works one-on-one to ensure Zoe receives the right support to help her gain employment.

Break Thru participates in the Access to Mentoring Support for Indigenous Job Seekers Pilot. For more information, visit: http://www.breakthru.org.au/legacy/employment/new-indigenous-mentors/

  Click to listen highlighted text! With successful and sustainable employment being the end goal for our job seekers, there can be many additional highlights during the employment path. This was true for 20-year-old Zoe who requested assistance in joining an Indigenous Mentoring Program. The Indigenous job seeker joined Break Thru Charlestown for assistance in gaining employment, along with developing community relationships along the way. Break Thru Charlestown teamed up with Novaskill Pre-Employment Training to deliver the mentoring program and to ensure Zoe’s needs were met in her training. Zoe also participated in Step Up To Work – an internal Break Thru program focusing on developing job ready candidates who can successful transition into the workforce. Break Thru Charlestown provided financial assistance for driving lessons, Zoe’s driver’s license as well as paying for Zoe’s birth certificate. The office also provided clothing for Zoe’s interviews and meetings. Zoe remains within the Indigenous Mentoring Program and is currently looking for work. She continues to receive ongoing support and training from her Employment Consultant, Kelley, who works one-on-one to ensure Zoe receives the right support to help her gain employment. Break Thru participates in the Access to Mentoring Support for Indigenous Job Seekers Pilot. For more information, visit: http://www.breakthru.org.au/legacy/employment/new-indigenous-mentors/

Setting professional foundations

June1

Setting the right foundations for employment is often the most effective start to a sustainable employment path. Work for the Dole provides job seekers the opportunity to develop their professional skills, all while gaining quality work experience to improve their chances of finding work. This was particularly important for Torres Strait Islander job seeker, June, who engaged with Work for the Dole after experiencing long term unemployment.

The 42-year-old came to Break Thru Mareeba for assistance through a number of internal supports. June participated in our Step up to Work program and was assisted by our Clinical Support Team. June’s training aimed to equip her with the right skills and education in order to successfully transition into employment.

June was limited in her work environment and was unable to work outdoors. As such, her Employment Consultant successfully connected with a suitable volunteer position for June to gain quality experience.

Break Thru Mareeba approached ADRA Op shop on June’s behalf. The community organisation has previously accepted two placements through Break Thru, including volunteer Tracey. ADRA was seeking a reliable individual to volunteer two days per week and found June to be the right match for the position.

Break Thru supplied June with suitable clothing for her position. Our Mareeba office continues to engage ADRA Op Shop to ensure all needs are met for the organisation and for all three Break Thru placements.

June is thoroughly enjoying her work with ADRA. The organisation is very happy with June’s consistent performance and is currently discussing the possibility of employment.

Have you or someone you know been unemployed long-term? See how Work for the Dole could help you by reading other success stories here: http://www.breakthru.org.au/legacy/employment/tag/work-for-the-dole/

  Click to listen highlighted text! Setting the right foundations for employment is often the most effective start to a sustainable employment path. Work for the Dole provides job seekers the opportunity to develop their professional skills, all while gaining quality work experience to improve their chances of finding work. This was particularly important for Torres Strait Islander job seeker, June, who engaged with Work for the Dole after experiencing long term unemployment. The 42-year-old came to Break Thru Mareeba for assistance through a number of internal supports. June participated in our Step up to Work program and was assisted by our Clinical Support Team. June’s training aimed to equip her with the right skills and education in order to successfully transition into employment. June was limited in her work environment and was unable to work outdoors. As such, her Employment Consultant successfully connected with a suitable volunteer position for June to gain quality experience. Break Thru Mareeba approached ADRA Op shop on June’s behalf. The community organisation has previously accepted two placements through Break Thru, including volunteer Tracey. ADRA was seeking a reliable individual to volunteer two days per week and found June to be the right match for the position. Break Thru supplied June with suitable clothing for her position. Our Mareeba office continues to engage ADRA Op Shop to ensure all needs are met for the organisation and for all three Break Thru placements. June is thoroughly enjoying her work with ADRA. The organisation is very happy with June’s consistent performance and is currently discussing the possibility of employment. Have you or someone you know been unemployed long-term? See how Work for the Dole could help you by reading other success stories here: http://www.breakthru.org.au/legacy/employment/tag/work-for-the-dole/

Strong partnership for Indigenous community

Indigenous2

Break Thru and Mulungu Aboriginal Corporation Medical Centre Mareeba have partnered together to establish the Murri Men’s Group for Indigenous job seekers in the local area. Participants come from a variety of background including special needs, minimal employment history, homelessness and alcohol dependence.

Held each fortnight, participants in the Murri Men’s Group learn of employment options and are motivated to develop strong family and cultural values. Meetings involve guest speakers who share their stories, goals and beliefs along with discussions on employment opportunities within the Mareeba community. The group maintains traditional values and beliefs as the key focus for stronger family ties within the community. Participants support one another and share a meal at the end to promote a healthy lifestyle.

Break Thru Mareeba has had the pleasure of speaking at group meetings, discussing our values and ways in which we support job seekers in achieving their goals. Break Thru provides a number of internal supports to job seekers including training, paying for licenses and linking participants with work experience according to their interests. Some participants are also involved in Work for the Dole. Likewise, those who gain employment have been provided with a range of services linking with external agencies including the Department of Housing, Youth Services and Social Workers.

Break Thru Mareeba has a strong history working with the Murri Men’s Group Director, Jack Brumby. The partnership works closely with the Mulungu Aboriginal Corporation Medical Centre to ensure job seekers receive primary health care and all health and wellbeing needs are met.

The partnership between Break Thru and Mulungu Aboriginal Corporation Medical Centre Mareeba has been so successful that the two are looking to develop the group further, including running computer workshops to ensure all participants have basic computer skills. Break Thru is proud of the successful partnership and looks forward to partnering with the organisation in the future.

  Click to listen highlighted text! Break Thru and Mulungu Aboriginal Corporation Medical Centre Mareeba have partnered together to establish the Murri Men’s Group for Indigenous job seekers in the local area. Participants come from a variety of background including special needs, minimal employment history, homelessness and alcohol dependence. Held each fortnight, participants in the Murri Men’s Group learn of employment options and are motivated to develop strong family and cultural values. Meetings involve guest speakers who share their stories, goals and beliefs along with discussions on employment opportunities within the Mareeba community. The group maintains traditional values and beliefs as the key focus for stronger family ties within the community. Participants support one another and share a meal at the end to promote a healthy lifestyle. Break Thru Mareeba has had the pleasure of speaking at group meetings, discussing our values and ways in which we support job seekers in achieving their goals. Break Thru provides a number of internal supports to job seekers including training, paying for licenses and linking participants with work experience according to their interests. Some participants are also involved in Work for the Dole. Likewise, those who gain employment have been provided with a range of services linking with external agencies including the Department of Housing, Youth Services and Social Workers. Break Thru Mareeba has a strong history working with the Murri Men’s Group Director, Jack Brumby. The partnership works closely with the Mulungu Aboriginal Corporation Medical Centre to ensure job seekers receive primary health care and all health and wellbeing needs are met. The partnership between Break Thru and Mulungu Aboriginal Corporation Medical Centre Mareeba has been so successful that the two are looking to develop the group further, including running computer workshops to ensure all participants have basic computer skills. Break Thru is proud of the successful partnership and looks forward to partnering with the organisation in the future.

Relocation the right step for employment

Indiegenous

Ronald came to Break Thru St Marys after long term unemployment. The Indigenous job seeker had experienced mental illness, a limited work history as well as minimal support networks.

After identifying an interest to relocate for work, Ronald’s Employment Consultant approached ongoing employer, Voyages Ayers Rock Resort. Break Thru has developed a significant relationship with the company who has previously employed Break Thru clients.

Voyages were seeking an Indigenous Australian to the fill the position of Apprentice Chef. The company was initially approached through external employment service, Max Employment, and had built a relationship with Break Thru staff member, Ben.

After supporting Ronald through a successful interview process, Break Thru also provided relocation assistance which included flights, rent and groceries, and connected him with additional Indigenous services.

Ronald is very happy with his new employment opportunity and has thanked Break Thru for their ongoing support: ‘Thanks Break Thru for all the support and guidance in my achievement and success of gaining full time employment.” Voyages have been very pleased with Ronald’s efforts and continue to receive a wage subsidy for the placement.

  Click to listen highlighted text! Ronald came to Break Thru St Marys after long term unemployment. The Indigenous job seeker had experienced mental illness, a limited work history as well as minimal support networks. After identifying an interest to relocate for work, Ronald’s Employment Consultant approached ongoing employer, Voyages Ayers Rock Resort. Break Thru has developed a significant relationship with the company who has previously employed Break Thru clients. Voyages were seeking an Indigenous Australian to the fill the position of Apprentice Chef. The company was initially approached through external employment service, Max Employment, and had built a relationship with Break Thru staff member, Ben. After supporting Ronald through a successful interview process, Break Thru also provided relocation assistance which included flights, rent and groceries, and connected him with additional Indigenous services. Ronald is very happy with his new employment opportunity and has thanked Break Thru for their ongoing support: ‘Thanks Break Thru for all the support and guidance in my achievement and success of gaining full time employment.” Voyages have been very pleased with Ronald’s efforts and continue to receive a wage subsidy for the placement.

Pre-employment training highlights strengths

O'Grady3

Jonathon had reached a point in his career where he could no longer continue in his current industry. Having only worked in farming, the Indigenous job seeker was experiencing quite severe back pain from an old injury. The 34 year-old approached Break Thru Atherton to aid him in finding employment in a different path.

The Atherton team provided extensive training which included registering Jonathon to complete a barista course through external agency, Designer Life. Jonathon’s Employment Consultant, Thecla, placed significant emphasis on motivating him to pursue an alternative yet sustainable employment option.

As Jonathon had only worked in the farming industry, he had never considered entering hospitality. When Thecla suggested the barista course, Jonathon jumped at the chance to try something new.

Thecla and Jonathon’s Job Brokerage Consultant, Gabbie attended the last day of the course held at Destiny Café. Attendees were able to hear of the training content for participants and were served coffee at the event. Jonathon excelled at the course and found he had a passion for customer service.

Jonathon loved the experience so much he now plans on pursuing a career as a barista. Feedback from trainer, Maria, has been extremely positive stating that Jonathon was ‘outstanding in his achievement over the course’.

Break Thru continues to provide ongoing support to Jonathon while he develops his professional skills and seeks employment in the hospitality industry.

  Click to listen highlighted text! Jonathon had reached a point in his career where he could no longer continue in his current industry. Having only worked in farming, the Indigenous job seeker was experiencing quite severe back pain from an old injury. The 34 year-old approached Break Thru Atherton to aid him in finding employment in a different path. The Atherton team provided extensive training which included registering Jonathon to complete a barista course through external agency, Designer Life. Jonathon’s Employment Consultant, Thecla, placed significant emphasis on motivating him to pursue an alternative yet sustainable employment option. As Jonathon had only worked in the farming industry, he had never considered entering hospitality. When Thecla suggested the barista course, Jonathon jumped at the chance to try something new. Thecla and Jonathon’s Job Brokerage Consultant, Gabbie attended the last day of the course held at Destiny Café. Attendees were able to hear of the training content for participants and were served coffee at the event. Jonathon excelled at the course and found he had a passion for customer service. Jonathon loved the experience so much he now plans on pursuing a career as a barista. Feedback from trainer, Maria, has been extremely positive stating that Jonathon was ‘outstanding in his achievement over the course’. Break Thru continues to provide ongoing support to Jonathon while he develops his professional skills and seeks employment in the hospitality industry.